Thank you for choosing StackOnlineTools. We aim to provide powerful, reliable, and easy-to-use online tools and services. Before making a purchase, please read our refund policy carefully to understand your rights and obligations.

1. Overview

All sales on StackOnlineTools are final due to the digital and instantly accessible nature of our products and services. Once payment is processed and access to a paid tool or feature is granted, we cannot reverse or cancel the transaction.

2. Eligibility for Refunds

Refunds may only be issued under limited circumstances as described below:

If you were charged more than once for the same subscription or product (duplicate billing).
If the purchased service was unavailable for more than 7 consecutive days due to a verified technical failure on our side.
If you made a payment but never received access to the service, and support was unable to resolve it within a reasonable time frame.

Refunds are not provided for:

Change of mind or accidental purchase.
Failure to understand or properly use the tool or feature.
Temporary downtime, maintenance, or performance issues not exceeding 7 consecutive days.

3. Subscription Renewals

All subscriptions automatically renew at the end of the billing period unless canceled beforehand. If you no longer wish to continue, please cancel your subscription prior to the next renewal date. Refunds are not available for unused time after renewal.

4. How to Request a Refund

If you believe you qualify for a refund based on the terms above, please contact our support team at [email protected] within 7 days of your payment date.

To process your request faster, include:

Your full name and email used for purchase
Transaction or order ID
Date and amount of payment
Brief explanation of the issue

Once verified, eligible refunds will be processed within 5–10 business days using the original payment method.

5. Chargebacks and Disputes

Initiating a chargeback without first contacting our support team violates this Refund Policy. We encourage you to reach out directly for resolution before filing any disputes with your payment provider.

6. Policy Changes

StackOnlineTools reserves the right to update or modify this Refund Policy at any time without prior notice. The latest version will always be available on this page.

7. Contact Us

For all refund-related inquiries, please contact us at: [email protected]